An opportunity to work in a fast-growing R&D company doesn’t come around every day, Fingerprints develops amazing products that are used by millions of people daily – for continued growth they need an equally amazing IT-environment to support all legs of their business, we’re looking for the right person to help realize the motto of Fingerprints IT: “A day when the enterprise doesn’t think about IT is a good day”.

Fingerprints is a world-leading biometrics company. We believe in a secure and seamless universe where you are the key to everything. Our solutions are found in millions of devices and are used billions of times, every day, providing safe and convenient identification and authentication with a human touch.

About the position
The IT Operations Manager is responsible for the daily Operations & Support as well as architecture and services of the ICT and belongs to the IT department, reporting to the IT Manager.

As the majority of operations is managed by external suppliers, the Operations Manager is responsible for defining requirements for suppliers within his or her area of responsibility, this includes infrastructure such as data centres, UPS, storage, databases, communications etc. The Operations Manager will be the focal point between stakeholders within Fingerprints and their suppliers.

Fingerprints IT has a “cloud first” strategy and uses Microsoft as their primary technology supplier, but use of Linux is common in the R&D organization.

Key responsibilities includes:

  • Analysis and reporting to all levels of the company
  • Definition, implementation and follow-up of services within Operations & Support as well as infrastructure
  • Development of the Service Desk function, implementing an ITIL mind set
Your background
We think that the ideal candidate has a technical background with knowledge of both Microsoft and Linux environments, most likely you have a Master’s degree in Computer Science of similar.

Your experience and competence probably includes:

  • Managing a global IT Operations organization
  • Taking responsibility managing infrastructure, especially transforming from an on premise setup to cloud services and external suppliers
  • Understanding financial consequences upon architectural decisions
  • Cost monitoring, follow-up and optimization
  • Even though the role has no direct reports, experience of managing staff is beneficial
On a personal level we think the ideal candidate is a strong communicator, networker and motivator – you have a “Yes we can”-mind set always keeping the business needs in focus. We will emphasize personal fit for the position.

As Fingerprints is a global organization, some domestic and international travel may occur. English is the required language, Swedish or other languages is a plus.

Why work here?
You will be joining a highly successful R&D company undergoing heavy growth, if you enjoy a fast-moving environment you will fit right in. Initiative and taking responsibility will be awarded. You will be supporting the development and sales of awesome products all the while working a fun environment with an inspiring leader, the Global Head of IT.

This position is based at the Malmö site which is located in Västra Hamnen, near public transport and walking distance from the central station.

Do read more about Fingerprint Cards at

Apply now!
In this recruitment process Fingerprint Cards is cooperating with Dfind IT, if you have any questions about the position get in touch with recruitment consultant John Månsson at / +46 722 42 01 17

The last day to apply is 2017-04-07 but we will be evaluating candidates continuously – apply today!

Ort: Malmö
Uppdragsgivare: Fingerprint Cards
Omfattning: Full time
Start: Spring 2017

Nyckelord: operations manager, infrastructure management, operations management, IT operations manager, operations, maintenance, support